Refund policy
At Asvera, customer satisfaction matters to us. Please read our exchange policy below.
Exchange Window
Exchange requests are accepted within 7 days of delivery.
Exchange Conditions
- Item must be unused, unwashed, and in original condition
- Original packaging and tags must be intact
- Request must be raised within 7 days of delivery date
No Refunds
We do not offer cash refunds. Only exchanges are accepted for eligible items.
How to Request an Exchange
Contact us on WhatsApp at 03373656391 with your order details and reason for exchange. Our team will guide you through the process.
Non-Returnable Items
Items purchased on sale/discount, or items that show signs of use, are not eligible for exchange.
For any questions, reach out to us on WhatsApp.